Privacy policy

Privacy Policy

This Privacy Policy describes how The Bag Master (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing Address

  • Shipping Address

  • Payment Information (including Cash on Delivery details)

  • Email Address

  • Phone Number

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

 

  • Communicate with you;

     

  • Screen our orders for potential risk or fraud; and

     

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

 

  • Shopify: We use Shopify to power our online store.

  • Courier Partners: We share your name, address, and phone number with our delivery partners (e.g., TCS, Leopards, Trax) to ensure your order reaches you.

  • Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations.

4. Cookies

We use cookies to improve your browsing experience and to remember your preferences. You can choose to disable cookies through your browser settings, but please note that some parts of our Site may not function properly if you do so.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or WhatsApp:

 

  • Brand Name: The Bag Master

  • Email: thebagmastertbm@gmail.com

  • WhatsApp/Phone: 03202116525